Hem Furniture Full Review
Hem Furniture has an overall score of 2.0 out of 5 stars, giving it a ranking of 15 of 24 online furniture brands.
To calculate Hem Furniture's score, we look at a range of factors and compare them with other brands in the online furniture space. We look at overall brand popularity, Hem Furniture's price point compared to other sofa-in-a-box provider, as well as reviews they've received from customers. We look at performance in key product criteria such as price point, easy assembly, fabric options, furniture customization, eco-friendly materials, white-glove delivery, built-in charging ports and pet friendly. We also look at e-commerce features such as payment options accepted, discount policies, shipping and returns policies, and other customer service features.
Out of 1 review
, Hem Furniture was rated 2.0 out of 5 stars for price competitiveness.
Hem Furniture is slightly more expensive than its competitors. We looked at Hem Furniture's pricing for one or more popular products within its industry, then compared Hem Furniture's prices vs. other similar online furniture providers. Based on this analysis, Hem Furniture turned out to be slightly more expensive than other brands in the luxury online furniture industry.
Here's how Hem Furniture's prices compare with its competitors:
Please refer to Hem Furniture's website for more details on their products and pricing, or review our updated price comparison grid to compare Hem Furniture's prices with competitor brands in more detail.
— Knoji Staff reviewed Hem Furniture on November 29, 2018, Read 1 price point review.
Out of 1 review
, Hem Furniture was rated 1.0 out of 5 stars for fabric options.
Hem's website says this about the quality standards of their fabrics:
"Hem products are designed down to the finest detail. Our Product Development Team obsesses over materials and finishes to make high-quality items that will serve you for years. Every piece is tested and adheres to various global and local quality standards."
Hem's website doesn't say anything about the availability, cost, or delivery time of fabric samples, or even if it's possible to get them.
Hem's website doesn't give any details or specifics about the best practices for taking care of their products.
— Giselle Krachenfels reviewed Hem Furniture on November 15, 2018, Read 1 fabric options review.
Out of 1 review
, Hem Furniture was rated 4.0 out of 5 stars for ease of assembly.
When it comes to assembly, Hem's FAQ section says, "We also innovate on assembly solutions to make things even easier for you."
Hem has a Vimeo channel (click here) where they have posted videos showing you how to assemble a number of their pieces.
You can either choose to assemble Hem's furniture by yourself or choose to have their assembly team help out.
You're in luck! Hem optimized their furniture to be as assembly-friendly as possible. CEO Jason Goldberg said, "The brand designs its products to ensure ease of assembly—no tools required—and optimized shipping."
For example, the legs of the Alle table attach without any tools necessary:
— Giselle Krachenfels reviewed Hem Furniture on November 15, 2018, Read 1 easy assembly review.
Hem Furniture eCommerce Store Ratings & Features
High-level summary of Hem Furniture store features, discount policies, availability of promo codes, payment methods accepted, and shipping and returns policies.
Hem Furniture Discounts for Veterans, Seniors & Students
Hem Furniture Shipping & Returns Policies
Hem Furniture Payment Methods Accepted
Hem Furniture accepts some payment methods beyond standard credit card payments. Specifically, Hem Furniture accepts the following payment methods: PayPal
. Hem Furniture did not accept the following payment options at the time of our last research: debit & prepaid cards
and Apple Pay
. Learn more at Hem Furniture's website
Hem Furniture Pricing Matching & Special Couponing Policies
Hem Furniture does not currently offer any specific price matching or special couponing features for customers. Check for any updates on us.hem.com